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Getting Started
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Manage your account settings and preferences
8 articlesVideo Tutorials
Step-by-step video guides
15 articlesDownloads
Download software and documentation
6 articlesPopular Articles
How to set up your first domain
Getting Started
1250 views
Configuring DNS records
Technical
980 views
Payment processing setup
Payments
850 views
SSL certificate installation
Security
720 views
Email hosting configuration
650 views
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Frequently Asked Questions
How do I set up my first domain?
Setting up your first domain is easy. Go to the Domains section, search for your desired domain name, and follow the registration process. We'll guide you through each step.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various cryptocurrencies including Bitcoin and Ethereum.
How can I contact support?
You can reach our support team through live chat (24/7), phone (9AM-6PM PST), or email. We typically respond within 24 hours to email inquiries.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee on all hosting and domain services. Contact our support team to initiate a refund request.
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