Help Center

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Getting Started

Learn the basics of using our platform

12 articles

Account Management

Manage your account settings and preferences

8 articles

Video Tutorials

Step-by-step video guides

15 articles

Downloads

Download software and documentation

6 articles

Popular Articles

How to set up your first domain

Getting Started

1250 views

Configuring DNS records

Technical

980 views

Payment processing setup

Payments

850 views

SSL certificate installation

Security

720 views

Email hosting configuration

Email

650 views

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Frequently Asked Questions

How do I set up my first domain?

Setting up your first domain is easy. Go to the Domains section, search for your desired domain name, and follow the registration process. We'll guide you through each step.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various cryptocurrencies including Bitcoin and Ethereum.

How can I contact support?

You can reach our support team through live chat (24/7), phone (9AM-6PM PST), or email. We typically respond within 24 hours to email inquiries.

Do you offer refunds?

Yes, we offer a 30-day money-back guarantee on all hosting and domain services. Contact our support team to initiate a refund request.

Can't Find What You're Looking For?

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